Refunds and Returns Policy for Greg Sarver Photography
Last Updated: January 22, 2024
Thank you for choosing Greg Sarver Photography. We strive to ensure your satisfaction with our fine art photography. Please read our Refunds and Returns Policy to understand the process, conditions, and timeframes for returning products and obtaining refunds.
1. Returns Eligibility:
a. Timeframe:
- You have 30 days from the date of delivery to initiate a return.
b. Condition:
- Returned items must be in their original condition, unaltered, and free from damage.
2. Initiating a Return:
a. Contact Us:
- To initiate a return, please contact our customer support at greg@gregsarverphotography.com. Provide your order number, a brief reason for the return, and any relevant information.
b. Return Authorization:
- Once your return is authorized, we will provide you with instructions on where to send the item.
3. Return Shipping:
a. Costs:
- Customers are responsible for return shipping costs, except in cases of damaged or defective items.
b. Packaging:
- Ensure items are securely packaged to prevent damage during return transit.
4. Inspection and Processing:
a. Verification:
- Upon receipt, returned items will be inspected. Refunds will be processed once the return is verified.
b. Timeframe:
- Refunds will be processed within 7 business days after the return is verified.
5. Refunds:
a. Original Payment Method:
- Refunds will be issued to the original payment method used for the purchase.
b. Exclusions:
- Original shipping charges are non-refundable, except in cases of damaged or defective items.
6. Damaged or Defective Items:
a. Notification:
- If you receive a damaged or defective item, please contact us within 7 days of receiving the product for assistance.
b. Replacement or Refund:
- We will arrange for a replacement or issue a refund for damaged or defective items.
7. Contact Information:
If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us at:
Greg Sarver Photography
Email: greg@gregsarverphotography.com
Note: This Refunds and Returns Policy is subject to change, and any updates will be reflected on our website. It is your responsibility to review this policy periodically. Your continued use of our website signifies your acceptance of these terms.